Refund Policy

Last updated: June 7, 2026

CineMatch AI is operated by Nitish. Payments are processed by our reseller and Merchant of Record, Paddle.com.

30-day money-back guarantee

We offer a 30-day money-back guarantee on CineMatch AI subscription purchases. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact us through the support channel on this site and we will help you process the request with Paddle.

After the 30-day window

After 30 days, refunds are handled in accordance with Paddle's Refund Policy and applicable law.

Cancellations

You can cancel your subscription at any time. Cancellation stops future renewals; you will retain access until the end of your current paid billing period.